QuickBooks File Doctor – What You Need to Know

QuickBooks is one of the most popular accounting software in the world so far with over 4.5 million users. The software gained its popularity by being the most robust software program for small to medium-sized businesses.

However, sometimes the program can end up with a problem (error code) and accounting suffers a great deal. Fortunately, Intuit is dedicated to ensuring that their clients are enjoying hassle-free business operations.

For that, they have created a selection of tools for resolving common problems in QuickBooks. One of the tools happens to be the QuickBooks File Doctor.

QuickBooks File Doctor: The QuickBooks application carries out a series of complicated tasks, like creating invoices, tracking expenses, preparing taxes, etc., and all these things ultimately enhance the productivity of the business. However, like all other software, this robust application also faces some technical glitches and snags, which will affect the user’s productivity.

To assist users with the QB software, Intuit has launched another tool, known as QuickBooks File Doctor Tool. It is a program that allows users to eliminate QB related issues on its own. This tool is integrated in the 2016 or later version of QB, and it is utilized to detect and eradicate errors that appear in the company file. If you discover a 6000 series error or data damage, then you can use the tool. Go through the information mentioned-below and learn different aspects associated with it.

Issues Solved By QuickBooks File Repair Doctor (QBFD)

QBFD was developed to solve issues related to the QB Company File. Errors that show up as a result of a corrupted file or any other file-related issue such as blank customer or employee or vendor list can be resolved using QuickBooks File Doctor.

The software aims at repairing corrupted or damaged files to allow the company files to open without issues. Moreover, this software program can be utilized to address a selection of network-related issues. Network errors can show up if you utilize QuickBooks via a server that’s a connection to many workstations.

Resolving network errors might involve other tools such as the QuickBooks Database Server Manager (QBDSM). Nevertheless, you’ll require using these tools depending on the nature of the problem you’re facing.

QuickBooks File Doctor

The following are some of the errors in QuickBooks that you can resolve with the assistance of QBFD:

  1. Damaged or corrupted Company File
  2. QuickBooks Online Functioning Slow
  3. QuickBooks Error 6000 82
  4. QuickBooks Error 6129
  5. QuickBooks Desktop Error 6000 304
  6. QuickBooks Error 2107
  7. Blank or missed customers, employees, or vendors
  8. QuickBooks Payroll Update Error 15241

Benefits of Using QBFD

The use of QuickBooks File Doctor comes with several advantages. One, it allows you to fix errors related to Company File almost immediately. Whether you’re a business owner or accountant, Company File issues can give you a lot of hassles and worries because they are capable of bringing your business operations to a standstill.

You store all your important data in the Company File. So, when something happens to this file, everything goes wrong. The QBFD enables you to fix the issues with the file and get back working on QB after a short period.

The tool addresses a selection of Company File issues. It doesn’t just resolve one Company File problem but multiple file errors that may show up while working on QuickBooks. The QuickBooks desktop file doctor repairs corrupted files and damaged Company Files.

Moreover, in circumstances where the data is almost getting corrupted, QBFD can come in handy and prevent that awkward situation of stopped business operations.

Types of QuickBooks File Doctor Tools

There are mainly two types of QBFD, namely:

  1. Inbuilt File doctor for QuickBooks Desktop File Doctor 2016 and above
  2. QBFD standalone version. The version is utilized from the server where only the QBDSM component is installed for hosting purposes.

Inbuilt QuickBooks File Doctor

The inbuilt version of QuickBooks File Doctor is generally utilized for data and QuickBooks file repair doctor. Additionally, it can be utilized for network and diagnosing repair.

However, it’s important to note that this version of QBFD is only supported in Windows 7, Windows 8, Windows 10, and Server 2003 to 2012.

What’s the Compatibility of QBFD?

  1. QuickBooks desktop file doctor isn’t supported in any QuickBooks for Mac version
  2. This tool has become QB inbuilt tool for QuickBooks Desktop 2016 and others that come later on. Also, QBFD is compatible with all QuickBooks Desktop for PCs/Windows versions.

QuickBooks File Doctor Download and Installation in QB Desktop

All QB 2016 versions and later come with QBFD inbuilt in the QB file. That enables you to easily access the file doctor and resolve issues related to the Company file.

QuickBooks File Doctor Download

First, you’ll have to download QuickBooks file doctor and run the QuickBooks file doctor.exe file. Once you do that, the installation is going to start.

Allow the installation to complete and once it’s done, the file doctor will launch automatically. Also, you can open the software from the windows start bottom or by clicking on the icon on the desktop.

You must note that having a .Net framework in your system is essential. That’s because, if you don’t have the framework, QuickBooks file doctor Installation is going to download on its own.

You’ll now be needed to follow the easy setup process on the screen just like you do when installing other software programs.

Downloading QBDF through QuickBooks Tool Hub

For older QuickBooks versions, the file doctor comes as a stand-alone file, which you can download on the Intuit’s official site. The QBFD comes as a component of the QB tool hub.

That means that the most ideal way of installing and using QBFD is via the QB Tool Hub. So, as far as QuickBooks file doctor download is concerned, you’ll need to follow the steps below to first have the QuickBooks Tool Hub installed in your system:

Step One: Close all running QuickBooks apps on your Desktop

Step Two:  Through your system’s browser, visit the Intuit’s official site and download the QB Tool Hub file. Ensure you save this file in a location you can access with ease, such as download or desktop folders.

Step Three:  Double-click on the file you just downloaded to open it.

Step Four: A screen will pop-up beginning the installation process. Follow the instructions on the screen and have the process completed.

Step Five:  Once the installation is complete, you’ll see the file icon of the QB Tool Hub on your Desktop screen. Double-click on it to open the QB tool hub.
If the settings of your computer don’t allow for currently downloaded software to create icons on the desktop, then search for the QB tool hub with the help of the Windows search box and then click on it to open the tool hub.

Step Six: The QB Tool Hub is going to open showing the home screen. On the left side of the screen, there are several tabs that you can use to troubleshoot the issues. Check the “Company File Issues” tab and click on it.

Step Seven:  You’ll notice a screen that corresponds to “Company File Issues” that’s going to offer you the option of running QuickBooks file doctor.

Step Eight: Click on the QuickBooks desktop File Doctor. It may take a while before it opens a small window on which your Company File might be automatically populated.

Step Nine: If you don’t find it, then click on the “Browse and Search” button to search for the file having issues.
Step Ten: On selecting the suitable Company File, choose “Check your File” and then click on “Continue”

Step Eleven: You’ll be prompted to confirm your selection by entering your administrative password to continue. Enter the password and then click “Next”.

QuickBooks File Doctor is going to scan the Company file, identify and fix any corruption, bugs, and damages. That could take a while though. If the QBFD finds issues with your company file, then it’s going to repair QuickBooks file. The repair process might take up to 5 minutes to complete. Once it’s complete, your file ought to open without issues.

However, sometimes the scanning process may show that it’s unsuccessful. In that case, you may require trying other troubleshooting methods. If you still can’t find a solution, then you may need to get in touch with Intuit for professional assistance.

Possible Outcomes During QuickBooks File Doctor Installation

When you install the QBFD to your system to fix errors and crashes related to QuickBooks, there are several possible outcomes you can experience. Below, we highlight the most possible ones.

1. The Scan is complete but the QBFD doesn’t identify any issues

Once the file doctor QuickBooks finishes the scan process, open your Company File to see if the problem or error has been resolved. If it didn’t, then you can utilize QB Auto Data Recovery – backup file. You’ll need to enter every transaction since the most recent backup.

Though the process mat feels tedious, it solves issues with your company file and assists you to return to work without extended delays.

2. QBFD identifies issues and fixes them successfully

If the QuickBooks file doctor fixes the issues it identifies with your Company File successfully, then your errors are resolved and you’re free to continue with your work on the file. That’s the best outcome that you can expect from QBFD.

3. QBFD identifies the issue but fails to resolve it

Another possible outcome when you install QBFD is where it identifies an issue with your QB Company File, but it’s unable to repair it successfully. However, you still can find Auto Data Recovery even in this situation to be one of the most effective methods of solving the issue.

Utilize the last backup and begin working on your company file error-free. You’ll need to enter manually all the transactions since the last backup.

If the Auto Data Recovery doesn’t work or you’re still facing issues with your company file, then you should look for the assistance of a professional to resolve the issue. Some problems might require advanced technical troubleshooting and know-how to eradicate them. Also, it can involve using extra tools, which may not necessarily be part of the QB tool hub.

What if the QB Desktop version I’m Using has a Built-in QB File Doctor?

If the version of QuickBooks version you’re has a built-in QBFD, then you easily open it using the following steps and get to resolve the issues with your Company File:

Step One: Open QB desktop but don’t open your Company File yet

Step Two: Click the “File” menu at the top-left of your screen

Step Three: From the drop-down menu select “Utilities

Step Four: A menu is going to open, click on “Repair File & Network Problems”. That will open the QBFD.

Step Five: Click on “Browse” and search the “Company File” if it’s not auto-populated on the screen. Choose “Check Your File” and then click on “Continue”. Enter the administration password to continue.

The QB file doctor is going to start scanning your company file to identify any available errors. It will then repair any issues it finds. The entire process may take about five minutes.

Use QBFD to Repair New QB Desktop Version Having an Old Company File

If you’re using one of the latest QuickBooks Desktop versions and have an outdated Company file version, you’ll realize that QuickBooks desktop file doctor will allow you to convert the Company File into a newer version or repair the old one.

In such a situation, it’s important to first repair QuickBooks File that’s existing. That’s because, after you move to a later version, you might not be in a position to open your file in old QuickBooks versions anymore.

However, if the QuickBooks file repair fails, then, you should consider upgrading the software to the newly released QuickBooks version.

After the QuickBooks File Repair

Once the QBFD has identified and rectified the problem successfully, it will help a great deal of you create a backup for your company file (As we might have already mentioned). You’ll also need to ensure that you store your QB Company file and created a backup file (.QBB) in a removable external storage space (hard drive).

When you’re done with all that, the next crucial step is using the program. Like many QuickBooks users, you may not have an idea on how to actually use the tool. So, to ensure you find it easier to utilize the tool, follow the following simple steps on the best way of using QBFD:

Step One: Open the “Company File” on the computer that you need to repair. After that, you’ll require tapping on the “Diagnose File”.

Step Two: Next, you need to log in using the admin credentials to access the company file you wish to repair

Step Three: The QB diagnoses process can take a few minutes. Wait patiently for the process to complete.

Step Four: When the process completes, you’ll then be prompted to choose the workstation or server. The most important thing here is choosing the right option:

If you’re using a workstation system, then it means that the QuickBooks file isn’t physically held on in the system and you can access the file via the network in a multiple-user environment.

On the other hand, if you’re using a server computer, then, it means that the QB file is stored physically on the computer. So, you’re required to choose any of the following options:

  1. Option One: YES – When you’re running the File Doctor on your server or host computer that has the company file
  2. Option Two: NO – When you’re running the QBFD tool on a workstation or PC that doesn’t cost the company file.

Proceed with the following steps when the QBFD finishes the repair diagnosis and QuickBooks file repair process:

Step One: You need to close the QB File Doctor as soon as it finishes the work.

Step Two: To see if or not the issues are resolved, you need to open the company fill again.

Things to Make Sure Before Using QuickBooks Desktop File Doctor

There are certain things that you must know before using this amazing tool.

  1. The size of the company file should be no larger than 2GB.
  2. The user must sign in as an Administrator. Download the QuickBooks desktop file doctor tool and remove all the errors from your PC.
  3. To upload your file, make sure that you stay connected to the network.
  4. In some cases, Network diagnosis and repair don’t function properly if there are several QB versions installed in your system.

How to Use a QuickBooks File Doctor (Stand-Alone Version)?

Using this tool in your computer is not a daunting task; just bring out these forthcoming steps and run the tool on your PC.

Step One: You need to have the updated version of File Doctor. Uninstall the existing version and install the new one.

Step Two: Go to the official site of Intuit and QuickBooks File Doctor download, and if you have it already, just click on the link.

Step Three: Apply a double-click on it and follow the on-screen prompts to finish the installation process.

Step Four: If the tool is installed and it is still not showing on the screen, use the Windows taskbar and open it.

Step Five: Click on the “Browse” option, once the tool is one the screen. Search for the company file.

Step Six: Start the file diagnostics to remove any error that you are facing in the accounting software.

Step Seven: After this, click on the “Check the file damage only” option, followed by the “Diagnose file” option. Keep following these steps and use the QuickBooks File Repair Doctor tool on your computer.

-> You are required to click on the “check the network” option if you are using QuickBooks in a multi-user mode and getting H505, H303, and H202 error.

-> You have to click on the “check your file & network” option if the company file is damaged and you are getting a 6xxxx error.

Step One: When you get prompts, enter the Admin password. Here, you will discover an option to update the file to the newest version if you are using the old one. Updating to the latest version is totally optional, you can skip it by clicking on the “Next” tab. You are suggested not to update in the first attempt; do it once the repair is done.

Step Two: Now, select from two available options to diagnose and fix the error.

-> Choose the Workstation option if you are performing troubleshooting on a client’s computer. This simply means that the QB company file is not hosted or stored on that computer.

-> Select the Server option if you are troubleshooting on a QB client computer. This simply means that the QB company file is not hosting that system. Initiate QuickBooks file doctor download and run the tool to remove issues and bugs.

Step One: Click on the “No” option if you are working on the QB workstation and pick “Yes” if you are working on the QB Server.

Step Two: Now, QB File Doctor starts the scanning process and it begins repairing the files. You have to wait for some time until it gets finished. Don’t disrupt the procedure in between.

Step Three: Once the repairing process is completed, you will see an option to open the repaired files from the tool directly. Users who are using multiple versions of QB, they will be asked which software version they want to open.

Step Four: This tool is magic and will repair all your network errors and damaged files.

Implement all these steps and use QuickBooks File Doctor on your PC.

After the completion of the diagnosis, reopen the file. To do this, follow the below steps.

Step One: Close QuickBooks File Doctor Tool.

Step Two: Check out what the screen is reflecting, and discover whether the error is resolved or not.

When Should You Use QB File Doctor Software?

As mentioned, QBFD can be used to fix multiple issues in QuickBooks, including network errors. So, the following are the circumstances in which you can use this tool:

Data Synchronize Problems

Generally, the error implies that there’s a problem and due to one or more reasons, you’re unable to see the entire data. In the meantime, all the transactions which were earlier in QB, Item, Vendor, or Customer lists are misplaced or you only see lesser items than previously.

So, in that case, you experience Data-sync errors. The errors happen when QB Sync Manager fails to sync your Company File and that’s the only reason for facing the data loss issues.

Network Diagnosis

When it comes to the Network Diagnosis, the first thing to do is to log in as admin in Windows. It’s also important that you close the Windows User Account Control. Once you log in successfully, the QuickBooks File Doctor will switch off the Windows User Account Control automatically.

If you have multiple versions installed in your system, then QBFD won’t resolve the error. That’s one of the biggest challenges that you can face while utilizing multiple versions. In such a situation, you need to transfer the company file to a system that doesn’t involve several versions.

How to Run the QB File Doctor (Built-in)?

Internal File Doctor discovers the error and launches troubleshooting automatically. It is a simplified version; just click on the Start option to run it. It will start fixing automatically. Other remaining selections are identical to the stand-alone QuickBooks file doctor download instructions.

Step One: Open QuickBooks without opening the company file.

Step Two: After this, click on the “File Menu,” followed by the “Utilities” option.

Step Three: Now, you are required to click on the “Repair File & Network Problems” to launch the File Doctor.

Step Four: Click on the “Browse” option after that and choose the company file, which needs diagnosis.

Step Five: Click on the “Open” option after that.

Step Six: Got to the “Show Advanced Settings” drop-down menu, and pick the kind of fix you want to perform on your file.

Step Seven: Now, make a click on the “Next” option.

Step Eight: When prompted, enter the Administrator password and username for the company file. Choose “Next” after that.

Step Nine: Make an attempt to open the file once the diagnosis and fix are complete.

With the help of these steps, users can use the QuickBooks File Doctor Tool to eliminate issues.

Limitations of QuickBooks File Doctor

We all know that nothing with advantages lacks disadvantages. So, QBFD has its constraints as well. They include the following:

  1. To be able to upload a file and to do manual repair, you as a QuickBooks user need to have an internet connection.
  2. The other constraint is that your Company File shouldn’t be over 2GB.
  3. In case you experience a data loss problem, QuickBooks File Doctor won’t help you in handling such errors.
  4. The QBFD re-launches with raised administrative privileges if the “Windows user Account Control” is active (ON).
  5. If you want to diagnose your network and, at the same time, keep the QB software in the hosting environment, then you must follow the administrative panel.
  6. You’re needed to seek professional QB support if your computer system doesn’t have the required version since the QBFD is available for the US and UK versions.

“File Doctor Not Working” Problem

The QuickBooks File Doctor is a useful software program as it takes care of all your Company File data repairs, diagnoses files, and perform the necessary repairs and other errors your system might be facing. However, as much as the application is so useful, the biggest problem is when it fails to work when you need it the most and instead, returns an error – “File Doctor Not Working”.

If your QBFD is hanging because of some QuickBooks file repair doctor process, then, it may stop altogether. The stoppage will depend on the file size and where it’s located. That means that your file is damaged or corrupted. To resolve that error, you need to resolve issues in the QBW file.

How to Resolve the “File Doctor Not Working” Problem
Solution One: Launch QBFD Manually

To do this, follow the steps below:

Step One: Launch QBFD and wait till you see the “No Company Open” message pop-up on your screen

Step Two: Navigate to File > Utilities, click on “Repair File” and then “Network Problems”. That will open a dialog box.

Step Three: Click “OK”. After that, QBFD will start the app with admin rights. Click “Yes” in the dialog box.

Step Four: You’ll see a wrench icon for opening the QBFD app. Click on “Continue

Step Five: Login to your company file by entering the right admin credentials. That will launch QuickBooks file repair doctor to start to repair your file.

Step Six: Select “File Diagnosis Only” from the “Advanced Settings” option

Step Seven: Click “Next

Step Eight: After the system prompts, launch the file to see if the issues are gone.

Solution Two: Restore the Damaged Files’ Backup

To do that and resolve the “File Doctor not working” issue, follow the following easy steps:

Restore every backup of the corrupted/damaged file. That will assist you in replacing the damaged file with a file with the backup. This is how to do it:

Step One: Open QuickBooks, navigate to File and then click on “Open or Restore Company”

Step Two: Click on “Next

Step Three: Click on “Local Backup” and then on “Next

Step Four:  At the “Lock-In” drop-down tab, navigate to the backup file.

Step Five: Select the backup file having .QBB extension and “Open” it

Step Six: Click on “Next

Step Seven: You’ll see a “Save In” drop-down menu. Go to the “restore the file” option

Step Eight: Save the file with the name of your choice. It will take .QBW automatically.

QuickBooks File Doctor – Final Thought

QuickBooks File Doctor comes in handy when faced with the various common errors related to your QuickBooks Company File. As mentioned, the file doctor can also be used to resolve issues related to the network.

If you download and install the QuickBooks Tool Hub, run the QuickBooks file repair doctor and fix errors successfully, then, ensure that you the file backup. That will make sure you have a backup file without errors in case issues reappear.

It’s also important to look for QuickBooks updates when you create the backup. By downloading the latest updates, you ensure that you’re utilizing the latest software version. You can find updates when you click on the “Help” menu and then selecting the “Update QuickBooks Desktop” option.

If you’re using an updated software program, you’re less likely to experience issues since updates include patches and bug fixes for common errors with the software.

Frequently Asked Questions Related to QuickBooks File Repair Doctor

1. How to solve the “QB File Doctor has stopped” error?

Usually, this error occurs due to various reasons like updating the files, trying to access the incorporated files, damaged, corrupted, or misplaced files, etc. you can follow different methods to eliminate this, which are-

  1. Launch QB File Doctor manually.
  2. Restore the current backup of the corrupted or damaged QBW file.
  3. Use Auto Data Recovery.
  4. Configure antivirus software and turn off hosting mode.

Use any of these solutions if QuickBooks File Doctor crashes.

2. What are the advantages of the File Doctor tool?

Some of its benefits are-

  1. This tool is helpful in resolving network issues.
  2. With this tool, you can fix H505, H303, H202, and H101 very easily.
  3. If you are trying to open the company file that is saved in some other system, then this tool will help you.
  4. If your data is about to get damaged or corrupted, the QB File Doctor tool can be a savior.

QuickBooks file doctor download this tool, and avail all its benefits.

3. What are the types of QB File Doctor Tool?

Types of QuickBooks File Doctor tool is classified into two major categories, which are mentioned below.

  1. QuickBooks built-in File Doctor – It is available for QB Desktop 2016 or later versions.
  2. QB File Doctor stand alone – This version is used from the server where the QB Database Server Management component is installed.

These are two versions of this tool.

4. How to install QB File Doctor?

Ensure to delete the older version of the tool before installing the current one.

  1. From the OEM, download the installation package.
  2. Apply a double-click on the setup file and keep following the on-screen prompts to install QuickBooks desktop file doctor.
  3. Enter your password and log-in ID whenever prompted.
  4. Select whether you are on a Workstation PC or on a Host PC.
  5. Choose the file from the drop-down list on which you want to implement a diagnosis.
  6. Wait until the scanning is finished and issues are detected.

Follow these quick steps to install this tool.

5. How long does QB File Doctor take to open?

This tool may take up to one minute to get open. If it does not launch automatically, then check out the QB Desktop File Doc and try to launch it manually.

I hope the information on QuickBooks File Doctor Tool is helpful and beneficial to you.

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by Hailey Kluster on 247Customerservicenumber

Thanks for sharing such an amazing steps, I can easily fix my QB errors from above mentioned steps also these steps helped me for QuickBooks file doctor download and installation. Great thanks to you!