Aeromexico

Aeromexico: COVID-19 Ticket Change, Destinations Served, Hubs, Flight Classes, Flight Reservations Numbers, FAQs

IMPORTANT NOTE: This page has all key Aeromexico Information, including rating, performance, operations, nonstop destinations, code-share agreement, and important phone numbers for flight booking, ticket change, cancellation, etc., and much more. The phone numbers displayed on this page are of our travel partner or agency, and not necessarily to be of Aeromexico. We earn a referral commission from the agency in lieu of the referral. All information is sourced either from the official sites of Aeromexico or independent sites and is written under strict editorial guidelines. However, we disclaim from offering any warranty regarding their accuracy and suitability for your purpose.

To get Aeromexico flight tickets at low fares, call the flight reservation number +1 855 936 1490, and confirm your flight reservation before tickets get sold. Don’t worry if your travel gets affected due to Covid-19, Aeromexico provides free ticket change and cancellation policies.

Aeromexico is the flag carrier airline of Mexico. It is one of the four founding members of the SkyTeam airline alliance, along with Aeromexico, Delta Air Lines and Korean Air. With a fleet size of 71 aircraft, the Mexican flag carrier operates scheduled services to more than 90 destinations in Mexico; North, South and Central America; the Caribbean, Europe and Asia. Dial the flight reservation number 1-855-936-1490 to check flight availability and fare and confirm your reservation.

Grupo Aeroméxico owns and operates Aeromexico and its subsidiaries Aeromexico Connect, and Aeromexico Contigo. While Connect is the regional subsidiary, Contigo operates select US and Mexican routes. Before you book your flight ticket with Aeromexico calling on the flight reservation number 1-855-936-1490, you might be interested in knowing some Aeromexico facts.

COVID-19 Ticket Change

For tickets booked before June 30, 2020

There is no charge for changes as long as it is within the same route and fare as the original. If there is a difference in price, you must pay the difference when finalizing your change.

A change in route is allowed at no extra cost. If there is a difference in price between the routes, you must pay the difference when finalizing your change.

If you do not want to fly on your scheduled date, you can cancel your flight and the value of your ticket will be put towards an electronic voucher that you can use in the future. This voucher will be valid for a year from the date of issue. There are no extra charges, as long as the changes are within those permitted in the applicable flexibility waiver. If there is a difference in price, it must be paid when making your new reservation. For up-to-date information on ticket change, please check the Aeromexico Official Site.

Airline Overview

  • Airline IATA code: AM
  • Type: Mainline
  • Airline Alliance: SkyTeam
  • Global ranking (by fleet size): 10
  • Fleet size: 107 aircraft (including regional partner)
  • OTP (On-time performance): 80.5%
  • Total flights: 215,689
  • On-Time Performance Stars Ratings (OUT of 5): 4*

Based on data from June 2018 to Sept ’19, OAG

Destinations Served by Aeromexico

Aeromexico has headquarters in the financial district of Paseo de la Reforma, at the MAPFRE Tower in Mexico City. The Mexican mainline carrier has 89 destinations to serve in Mexico, U.S.A, Canada, Central and South America, the Caribbean, Europe and Asia.

Aeromexico has signed a commercial alliance agreement with Delta Air Lines. The joint venture between these two airlines has allowed them to share information, costs, and revenues on all their flights between the United States and Mexico.

The Mexican carrier has codeshare agreements with 25 airlines. In codeshare agreements, airlines agree to share certain routes and flights in order to reach more destinations. Aeromexico codeshares with the following airlines:

  • Aeroflot
  • Aerolineas Argentinas
  • Air Europa
  • Air France
  • Alitalia
  • Avianca
  • China Airlines
  • China Eastern Airlines
  • Copa Airlines
  • Czech Airlines
  • Delta Air Lines
  • El Al
  • Garuda Indonesia
  • Gol Transportes Aéreos
  • Japan Airlines
  • Kenya Airways
  • KLM
  • Korean Air
  • Middle East Airlines
  • Saudia
  • TAROM
  • Vietnam Airlines
  • Virgin Atlantic
  • WestJet

Check destinations and routes served with the Aeromexico Official site. You may also call on Aeromexico Flight Reservation Number to know.

You can call the flight reservation number 1-855-936-1490 for bookings, cancellation, changes, refunds, credits,  and upgradation.

Hub Airports for Aeromexico

Aeromexico has its main base and hub at the Mexico City International Airport with secondary hubs at Guadalajara International Airport and Monterrey International Airport. Dial Aeromexico Customer Service Number to know about the routes.

The below list has airport names along with their airport code and city name:

  1. Mexico City International Airport (MEX) – Mexico City
  2. Guadalajara International Airport (GDL) – Guadalajara
  3. Monterrey International Airport (MTY) – Monterrey

Types of Flight Experience

Aeromexico has 6 classes of seating services- Basic, Classic, Flexible, AM Plus, Comfort and Clase Premier.

#1. Basic:

The Basic fare is the lowest fare of the flight that allows you to take one personal item and one carry-on piece of luggage (except domestic flights).

In general, dimensions are as follows:

  • Seat pitch — 31”-36”
  • width — 17.2”-18.3”

Seat pitch is the distance between a seat and the seat just either at the front or back. The more the merrier as it allows you to sit comfortably by having ample space for you to stretch your leg. Hence, sometimes, also referred to as legroom, though it’s not literally.

#2. Classic:

The Classic fare includes free-seat selection, beverages and snacks on board and upgrade options for flight. The seat dimensions are the same as Basic seats.

#3. Flexible:

This fare gives you the flexibility of changing your flight time, date, and destination at no additional cost. The seat dimensions are the same as Basic and Classic seats.

#4. AM Plus:

The passengers with AM Plus are given priority at ticketing, baggage check-in, boarding, and de-planing in the main cabin with baggage handling.

In general, dimensions are as follows:

  • Seat pitch — 36”-38”
  • Seat width — 17.2”-19”

#5. Comfort:

This fare offers the passengers to travel with priority check-in, ticketing, boarding, and deplaning. Apart from one personal item and carry-on baggage, checked bags are also included in the fare.

In general, dimensions are as follows:

  • Seat pitch — 36”-39”
  • Seat width — 21”

#6. Clase Premier:

This is Aeromexico’s top-notch service that includes full flatbed seats, in-flight exclusive menu, preferential treatment and free date and time changes on domestic flights.

In general, dimensions are as follows:

  • Seat pitch — 60”
  • Seat width — 20”

Aeromexico has named its frequent flyer program Club Premier, which allows you to earn points with Aeroméxico, SkyTeam airlines, Alaska, LAN and Copa Airlines, as well as with affiliated hotel chains and car rental companies, Soriana hypermarkets and other retailers. Club Premier also has co-branded consumer credit cards with American Express, Santander Mexico and U.S. Bank. It has more than 90 partners like Uber, Linio, Cadillac, etc.

Note: 

  • Visit Aeromexico Official Site or Contact Aeromexico Flight Reservation Number displayed on it to know.
  • The lowest fares available when you purchase your tickets online.

Phone Numbers in the USA for Managing Reservation with Aeromexico

ServicePhone Number
Reservation Phone Number1-855-936-1490
Customer Service Phone Number (Ticket Change)1-855-936-1490
Customer Service Phone Number (Cancellation)1-855-936-1490
Baggage phone Number1-855-936-1490

Frequently Asked Questions on Aeromexico Flight Reservations

#1. How to find Aeromexico tickets at the lowest fare?

Book your flight ticket in advance at least a week or two before the scheduled departure. Also, Aeromexico and its partner airlines booking made via the airlines’ official site can bring you a discount. You can also call Aeromexico Reservation Number.

#2. How do I make an Aeromexico reservation?

Aeromexico has multiple ways to book tickets such as booking via the airline or its partner airlines’ official website, calling the customer service number or sending text on WhatsApp.

#3. How much does Aeromexico charge for bags?

Aeromexico baggage fees are pretty standard and when it comes to flights between Mexico and the US it typically allows for one free carry on, one free personal item, and your first checked bag starts at $30. Check the carrier’s Baggage Fees guide for more details.

#4. Is it safe to fly during this time of COVID-19?

Aeromexico has ensured a combination of protective measures from COVID-19. Cleaning, face-covering requirements and air filtration, make flying safer than other routine activities, according to recent research from Harvard University and other institutions.

#5. What is Aeromexico’s online check-in policy?

Passengers can check-in online 24 hours before the scheduled departure of the flight. Visit the official website of Aeromexico, enter your booking id, select a seat and get your boarding pass with ease.

#6. How many bags can I carry on the flight for free?

The lowest fare of the flight allows you to take one personal item and one carry-on piece of luggage (except domestic flights) for free. You can take one checked bag for free with Comfort and Clase Premier.

#7. What check-in options are available for an Aeromexico booking?

Aeromexico offers online check-in, mobile check-in, airport and kiosk check-in options. To know more details about the check-in services contact Aeromexico customer service number.

#8. Do I need to provide proof of a negative COVID-19 test?

It depends upon your travel destination. If there is an entry with some restrictions, you need to bring it. In the past 14 days, neither you nor anyone in your household has tested positive for COVID-19, have had close contact with someone who exhibited symptoms or tested positive for COVID-19. Contact the Aeromexico Customer Service Phone Number to know more.

#9. Can you cancel Aeromexico flights for free?

The Mexican airline has introduced various travel waiver options for flight reservations made on different dates. You can also opt for various flexible change options given by Aeromexico.

#10. What is Club Premier?

Aeromexico has named its frequent flyer program Club Premier, which allows you to earn points with Aeroméxico, SkyTeam airlines, Alaska, LAN and Copa Airlines, as well as with affiliated hotel chains and car rental companies, Soriana hypermarkets and other retailers. Club Premier also has co-branded consumer credit cards with American Express, Santander Mexico and U.S. Bank. It has more than 90 partners like Uber, Linio, Cadillac, etc.

 #11. How do I speak to an Aeromexico representative?

Check the official Aeromexico website to find the customer service number to speak to an Aeromexico representative.

#12. What if my travel gets impacted by COVID-19 restrictions?

Aeromexico has altered its change fee policy due to the ongoing pandemic. The Airlines has offered flexible travel waiver options for the tickets purchased before and after January 11, 2021.