China Eastern

China Eastern: Covid-19 Ticket Change, Destinations Served, Hubs, Flight Classes, Flight Reservations Numbers

IMPORTANT NOTE: This page has all key China Eastern Airlines Information, including rating, performance, operations, nonstop destinations, code-share agreement, and important phone numbers for flight booking, ticket change, cancellation, etc., and much more. The phone numbers displayed on this page are of our travel partner or agency, and not necessarily to be of China Eastern. We earn a referral commission from the agency in lieu of the referral. All information is sourced either from the official sites of China Eastern or independent sites and is written under strict editorial guidelines. However, we disclaim from offering any warranty regarding their accuracy and suitability for your purpose.

Looking for the best flight deals with China Eastern Airlines for your next travel? You have landed to the right place. 247 Customerservicenumber is a dedicated web portal to help you reach the travel agency that has the lowest fare with China Eastern. Call on the flight reservation phone number +1 855 936 1490 to confirm your reservation and save money.

China Eastern Airlines is China’s second-largest carrier by passenger numbers after China Southern Airlines. Its fleet has Airbus A319-100, Airbus A320-200

Covid-19 Ticket Change

During the validity of your ticket, you may change your flight date once free of charge up to June 30, 2021 (inclusive) for flights with available seats. The airline has waived the change fee and subclass difference to help travelers cope with any uncertainty. Further changes must be made in accordance with the applicable conditions of the ticket. For up-to-date information, check with the China Eastern Official Website.

Airline Overview

  • IATA code: MU
  • Type: Major Airline
  • Airline Alliance: SkyTeam
  • Headquarters: Shanghai Hongqiao International Airport, Shanghai
  • Fleet size: 581 aircrafts
  • OTP (On-time performance): 71.4% (2/5 stars)

Based on data from JUNE ’18 to MAY ’19, OAG & Statista (2019)

Destinations Served by China Eastern

China Eastern Airlines is a dominant carrier on routes in Asia, North America and Australia. The airline serves on most of the domestic routes from Shanghai to other Chinese cities.

The airline operates its flight on some of the longest routes of the world. In 2007 it began operations to New York City from Shanghai, which is the longest non-stop route for the airline. In 2016, China Eastern Airlines also launched direct flights from Shanghai to Prague, Amsterdam, Madrid and St. Petersburg.

The airline extends its network with Shanghai Airlines or members from SkyTeam. It has codeshare agreements with leading flag carriers and major airlines including Aeroflot, Aerolíneas Argentinas, Air France, Alitalia, Delta Air Lines, and British Airways to name a few.

No matter what your destination is, our travel partner has experienced travel experts to help you with the flight reservation. Just call on the flight booking number for China Eastern and get relaxed.

Hub Airports for China Eastern

Primary hubs are as follows:

Airport NameAirport CodeLocation/City
Shanghai Hongqiao International AirportSHAShanghai
Shanghai Pudong International AirportPVGShanghai
Beijing Daxing International AirportPKXBeijing
Kunming Changshui International AirportKMGKunming
Xi’an Xianyang International AirportXIYXi’an

Secondary hubs are as follows:

Airport NameAirport CodeLocation/City
Chengdu Shuangliu International AirportCTUSichuan
Guangzhou Baiyun International AirportCANGuangzhou, Guangdong
Hangzhou Xiaoshan International AirportHGHHangzhou
Nanjing Lukou International AirportNKGNanjing
Qingdao Liuting International AirportTAOQingdao
Shenzhen Bao’an International AirportSZXShenzhen
Wuhan Tianhe International AirportWUHWuhan
Xiamen Gaoqi International AirportXMNXiamen

While the nonstop flights of the airlines terminate at the hub airport, the connecting flights take refuge of the airport as a stopover junction where new passengers board and deboard the aircraft. While booking a connecting flight. When you call for China Eastern flight booking, do not miss to confirm about the type of flight (nonstop, 1-stop, 2-stop, etc.) and the stopover duration, when it’s not a connecting flight.

Types of Flight Experience

#1. Basic Economy

ParametersShort-haul routesLong-haul routes
Seat pitch (inches)31 to 3232 to 33
Seat width (inches)17 to 17.817 to 17.8
Seat TypeStandardStandard
Personal TV screenYes (On-demand TV)Yes (On-demand TV)
Laptop power portNoYes. Flights with Airbus A330-300 (333) have an exception
Free Checked-in Baggage1 checked-in up to 20 kg1 checked-in up to 20 kg
Free Carry-on Baggage1 up to 10 kg (20×40×55 cm)1 up to 10 kg (20×40×55 cm)
Traveling with InfantsA baby stroller allowed + Baby Meal, Child Meal, or Toddler MealA baby stroller allowed + Baby Meal, Child Meal, or Toddler Meal
FoodMeals and drinks are included in the price of your ticket as well as non-alcoholic and alcoholic beverages.Meals and drinks are included in the price of your ticket as well as non-alcoholic and alcoholic beverages.

 The distance between two rows of seats, this is the best indicator of legroom. More is better.

The distance between the armrests of a single seat. More is better.

Checked-in baggage total dimensions (length + width + height):150 cm (59 inches).

#2. Business Class

ParametersShort-haul flightsLong-haul routes
Seat pitch (inches)3658 to 78
Seat width (inches)2020 to 23.6
Seat TypeReclinerFlat Bed to Angle Lie Flat
Personal TV screenYes (On-Demand TV)Seatback TV/On-Demand TV
Laptop power portYes (AC Power)Yes (AC Power)
Free Checked-in Baggage2 checked-in up to 32 kg

The sum of the three sides ≤273 cm

2 checked-in up to 32 kg

The sum of the three sides ≤273 cm

Free Carry-on Baggage1 up to 10 kg

(25 cm × 45 cm × 56 cm)

1 up to 10 kg

(25 cm × 45 cm × 56 cm)

Traveling with InfantsA baby stroller allowed + Baby Meal, Child Meal, or Toddler MealA baby stroller allowed + Baby Meal, Child Meal, or Toddler Meal
FoodTwo Chinese and two Western-style main meals to choose from, as well as one Chinese and one Western soup option. This will be followed by cheese, dessert, chocolates and fruit.Two Chinese and two Western-style main meals to choose from, as well as one Chinese and one Western soup option. This will be followed by cheese, dessert, chocolates and fruit.

#3. First Class

ParametersShort-haul flightsLong-haul routes
Seat pitch (inches)3679
Seat width (inches)2026.5
Seat TypeReclinerOpen suite
Personal TV screenYes (On-Demand TV)Yes (On-Demand TV)
Laptop power portYes (AC Power)Yes (AC Power)
Free Checked-in Baggage3 checked-in up to 32 kg

The sum of the three sides ≤158 cm

3 checked-in up to 32 kg

The sum of the three sides ≤158 cm

Free Carry-on Baggage2 up to 10 kg

25 cm × 45 cm × 56 cm

2 up to 10 kg

25 cm × 45 cm × 56 cm

Traveling with InfantsA baby stroller allowed + Baby Meal, Child Meal, or Toddler MealA baby stroller allowed + Baby Meal, Child Meal, or Toddler Meal
FoodTwo Chinese and two Western-style main meals to choose from, as well as one Chinese and one Western soup option. This will be followed by cheese, dessert, chocolates and fruit.Two Chinese and two Western-style main meals to choose from, as well as one Chinese and one Western soup option. This will be followed by cheese, dessert, chocolates and fruit.

Note: Visit China Eastern Official Site or Contact on China Eastern Flight Reservation Number displayed on it to know more about the flight experience and itineraries.

Phone Numbers in USA for Managing Reservation with China Eastern

Reservation Phone Number+1 855 936 1490
Customer Service Phone Number (Ticket Change)+1 855 936 1490
Customer Service Phone Number (Cancellation)+1 855 936 1490
Phone Number for Support in Spanish1(800)221-1212
Baggage Phone Number1-800-325-8224
Disability Assistance Number404-209-3434
Phone Number for Vacation Trip with China Eastern1-800-800-1504

Frequently Asked Questions on China Eastern Flight Reservations

#1. How to find China Eastern tickets at the lowest fare?

Book your China Eastern tickets at least before 21 days of the scheduled flight departure. Traveling on weekdays and with red-eye flights can also help you travel on a budget.

#2. How do I make a China Eastern flight booking?

Dial the above number for China Eastern flight booking. Keep information and payment details handy before you call. It saves time and helps you avoid errors in haste.

#3. How old a new born baby should be to board a flight?

7-day old. The baby must be in a healthy condition. Each parent or guardian may bring a maximum of two infants. One of the two infants must reach 6 months old and occupy an infant car safety seat. Special meal is provided. The applicable child fare will be charged.

#4. What check-in options are available for a China Eastern booking?

Web or mobile check-in is available for all China Eastern flights, including codeshare flights operated by China Eastern. If you encounter any issue, call at the China Eastern Customer Service Number.

#5. Do I need to provide a proof of a negative COVID-19 test?

It depends upon your travel destination. If you are arriving to China, a medical test for COVID-19 from a test conducted within 5 days before boarding is mandatory.

#6. What is 24-hour Risk-Free Cancellation policy?

You can cancel your China Eastern flight ticket within the 24-hour from the purchase of ticket for no penalty, provided the scheduled flight departure is 7 days or beyond from the booking date.