Kenya Airways Reservations

Kenya Airways Reservations +1-855-948-3805 Customer Service

Kenya Airways Reservations Phone Number

Kenya Airways Customer Service: When you are looking for the best airline based out in Africa to travel across the world; then nothing could match “The Pride of Africa”- Kenya Airways. It flies to many beautiful African destinations along with some of the most captivating cities across South-East Asia, UK, Europe, and UAE.
Search for enticing Kenya Airways flight deals online as per your preferred dates and book it instantly without any hassle. Moreover, one can also speak to the booking service agent to get their ticket booked by dialing Kenya Airways reservations phone number +1-855-948-3805

Kenya Airways Flight Reservation Number+1-855-948-3805
Kenya Airways Baggage Helpline Number+254-20-3274747
Kenya Airways Baggage Helpline Number+254-20-3274747
Kenya Airways Cancellation Number866-536-9224
Kenya Airways Customer Service Number+1-855-948-3805
HubsJomo Kenyatta International Airport
  1. African Cargo Handling Limited (100%)
  2. Jambojet (100%)
  3. Kenya Airfreight Handling Limited (51%)
Fleet size40
HeadquartersEmbakasi, Nairobi, Kenya
Key people
  1. Michael Joseph (chairman)
  2. Sebastian Mikosz (managing director and CEO)


How to make a Kenya Airways booking?

Kenya Airways is the flag carrier airline of Kenya and is known for offering incredible service at the lowest airfares. Make Kenya Airways booking and don’t let your travel dream die. Explore the world and make memories for a lifetime. Get hands on the best travel deals to maximize your savings.

The airline operates its flight services to 53 destinations with a fleet size of 40. Headquartered in Embakasi, Nairobi, Jomo Kenyatta International Airport is the largest hub of Kenya Airways. You get countless deals once you choose to travel with the airline. The airline provides different options to get your booking done.

Kenya Airways official site

The user-friendly interface of the airline makes it easy for passengers to purchase flight tickets. Make just a couple of clicks and off you go! Follow the below-mentioned steps and initiate the Kenya Airways online booking.

  1. Open the official site of Kenya Airways once you have launched your browser.
  2. Various options are available on its homepage like book flight, check-in, manage booking, flight status, and flight timetable. Make a click on the “Book Flight” option to make a booking with the airline.
  3. Now, you have to fill all the necessary details of this section. 
  4. Begin with picking the type of your trip like round-trip, one-way, and multi-city.
  5. In the “From” field, fill your departure city or airport and move further in the Kenya Airways booking process.
  6. In the “To” field, enter the destination city or airport.
  7. In the “Date” field, mention the date of departure of your travel. If you have clicked on the round-trip, enter the return date also.
  8. You will see a field that says, “Passengers & cabin.” Fill out the number of flyers travelling together and the cabin class of your journey. 
  9. If you have any promo code, enter it in the appropriate field to have the discounted fares. 
  10. Click on the “Book Now” tab after filling all these fields. 
  11. A list of available flights will be opened in your front; review it and choose the best flight as per your budget. 

To make any changes to your booking later, choose the Kenya Airways manage booking option on this official website. 

Kenya Airways mobile app

Download this dedicated mobile app and upgrade your travel experience. Book your flight tickets anytime, anywhere using this app. Those days are a matter of the past when you have to visit any travel agent to confirm your booking, now you can do it from the convenience of your home. Passengers just have to apply some steps to purchase flight tickets at much ease. They can also find all the important information pertaining to their booking through this app at their fingertips. 

Kenya Airways reservations number

Kenya Airways booking can be easily made with the agents of the airline. If anyone is not able to use the digital method, then talking to the airline representative is the best way to confirm your booking. They are available throughout day and night so that their customers don’t have to waste their time waiting. Dial the airline’s number and reach out to experts to avail their help. 

So what is refraining you? Make Kenya Airways booking and make the most of your trip.

How to contact Kenya Airways customer service?

The customer service number of the airline is the best way to get in touch with the air travel experts of the airline. If you have encountered any issue pertaining to the services of Kenya Airways, then don’t delay a moment and pick up your phone to connect to representatives. Kenya Airways contact number US has been made available especially for passengers’ convenience. In the hour of need, you can reach out to airline agents without any second thought as the number is available round the clock.

Kenya Airways Baggage Policy

Kenya Airways is the flag carrier of Kenya, known for offering customer-friendly services that are designed to make flyers travel more comfortable. One of the important policies that make an impact on passengers’ journey is the baggage policy. Every person who is traveling with a Kenya Airways Reservations needs to follow the baggage policy of the airline to avoid any hassle while boarding the plane. There is a certain amount of baggage that people can travel without paying any extra charges. In the case of excess baggage, passengers will be required to pay the excess baggage fee.

Cabin Baggage Allowance

Passengers are permitted to bring a certain amount of baggage in the cabin fee-free. However, it varies according to the fare type and travel route of the flyer.

Economy Fare:

Passengers in Economy cabin are allowed to bring one piece of a carry-on bag and one personal item (Handbag, Backpack, Briefcase, Camera, Laptop, or a duty-free shopping bag). The total weight of both these items should not exceed 12kgs. The carry-on bag should be of the maximum size of L55xW25xH35cm. The personal item should be of the maximum size of L40xW15xH30cms.

Premier World Fare:

If you have made Kenya Airways flight reservations with premier world fare, then you can bring two carry-on bags and one personal item. Each item needs to follow the same size limit, as mentioned in the premium fare section. The total cabin baggage must not exceed the 18kgs weight limit.


If you have made Kenya Airways reservations and traveling from/to Somalia, then the hand luggage allowance is different from the above-mentioned allowance. People need to follow the same cabin baggage allowance, as mentioned in the Economy Fare section, except the total weight is reduced to only 8kgs.

It was the cabin baggage allowance mentioned in the baggage policy of Kenya Airways. However, you can always know your entitled baggage allowance included in the Kenya Airways Flight Reservation itinerary by contacting the airline.

Please note that if you are traveling with extra luggage than the cabin baggage allowance, then check out the checked baggage allowance mentioned on the Kenya Airways website. You can also contact the airline to know about the checked baggage allowance.

About the Kenya Airways

After the fall down of East African Union that led to the cessation of East African Airways, Government of Kenya founded Kenya Airways in the year 1977, which is now the national flag carrier of Kenya. The headquarters of the airline is located in Embakasi, Nairobi.
Until the year 1995, Kenya Airways was a state-owned holding. However, in the year 1996, it was privatized and is now the public-private partnership. The Government of Kenya owns 48.9% shares of the airline and KLM has 7.8% shares of the company, whereas; the rest 38.1% shares are owned by KQ Lenders Company 2017 Ltd. As of now, Michael Joseph is the current chairman of the airline holdings, and Sebastian Mikosz is the CEO of the company.
The airline started its flight service on 4 February 1977 by flying with a Boeing 707–321 between London and Nairobi. However, now it flies to more than 53 destinations using the extensive fleet of over 40 aircraft including Boeing 737-700, Boeing 737-300SF, Boeing 787-8, Embraer 190AR, Boeing 777-300ER, and Boeing 737-800. The entire flight services are commenced and managed through its hub based at Jomo Kenyatta International Airport (NBO).
The airline is one of the eminent members of SkyTeam and owns three subsidiaries including African Cargo Handling Limited, Jambojet, and Kenya Airfreight Handling Limited.
The airline offers all its passengers with many additional facilities that include online option to track Kenya Airways flight status, Kenya Airways booking number for booking assistance, frequent flyer program-“Flying Blue,” and lost baggage helpline number.
Be you are planning to fly in a group, or you want to travel for business outside Kenya; then Kenya Airways is nothing but the best air carrier if you wish to save on flight bookings. Start your search for a real deal of Kenya Airways tickets online and avail it without even breaking a sweat. Moreover, you can also connect with travel advisers through Kenya Airways reservations phone number and get the reservation done without any hassle.
In case you require any help to resolve other travel related queries, you can seek for help from Kenya Airways customer service. Just dial Kenya Airways customer service number +1-855-948-3805 for prompt assistance.



  1. Which is the most efficient way to make Kenya Airways Reservations?

There are multiple options offered by Kenya Airways to book tickets, and all of them are user-friendly and efficient, depending on your suitability. Check out the description mentioned below about flight booking options on Kenya Airways flights and opt for one that you find suitable.

Kenya Airways reservations online: Check out the running deals and discounted fares available on the airline’s website and make a booking. You can book tickets manually from the airline’s website.

Kenya Airways Mobile App: Install the mobile application offered by Kenya Airways on your phone and avail flight booking service on your fingertips.

Kenya Airways reservations contacts: You can contact the reservations-desk of the airline and talk with a booking executive to book tickets.

  1. Can I make changes to my Kenya Airways Reservations itinerary?

Yes, you are allowed to make desired changes in your booked ticket from the “Manage Booking” section available on the official website of Kenya Airways. You can make the below-mentioned changes in an itinerary.

  1. You can change the date of travel.
  2. You can upgrade the ticket to Business Class. Please note that you will be required to pay the applicable charges in case of an upgrade in your Kenya Airways Reservations.
  3. You can request special inflight meals for your journey.
  4. If you want to travel on your preferred seat, then you can also make seat selection.
  5. You can also purchase extra legroom for your seat.
  6. You can update your contact information in the itinerary.
  7. If you are planning to travel with extra baggage than included in the fare, then pay the excess baggage fee.
  8. You can also request a refund.


  1. What are the payment options available on Kenya Airways Reservations?

You can make payments efficiently by opting for any of the mentioned options: debit or credit cards, real-time bank transfer, or mobile payment, eWallets. Learn more about the payment options on the Kenya Airways official site.

  1. What is an Extra Legroom Seat?

The extra legroom seats are located in the exit row of the Economy Cabin, which comes with extra leg space for flyers to travel comfortably. These seats are available only on Kenya Airways flights, and not available on flights operated by the partner airlines.

The extra legroom seats are subjected to the terms & conditions, availability, and other eligibility rules. We suggest you go through all the availability criteria before purchasing the extra legroom seats. You can pay for the extra legroom seats from the “Manage Booking” section available on the official website of Kenya Airways.

  1. Can I make Kenya Airways Reservations for Extra Legroom Seat?

If you want to purchase an extra legroom seat for your travel on Kenya Airways flights, check out the eligibility requirements given below.

  1. You must be physically able to reach, find, and operate the emergency exit door or window, and to pass through the exit quickly.
  2. You must be able to easily grasp the instructions in English.
  3. You must be 18 years old or older and without any special condition.
  4. You must not be traveling with infants or children, a caregiver, an assistance animal, or a guide dog.
  5. You must not be a pregnant woman.

You must be following the mentioned eligibility rules to travel on an Extra legroom seat. To know more about this, connect with the airline via Kenya Airways customer service Reservations Contacts.

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Average rating:  
 5 reviews
by Gibson on 247Customerservicenumber

I traveled from Antananarivo to Amsterdam via Nairobi and my experience with Kenya Airways was great. Right from the start when I reached the airport, check-in and security checking was quick, flight boarding was fast as well. Then during the journey, from flight staff to inflight amenities; everything was enough to make my travel comfortable.

by Pinswt on 247Customerservicenumber

I traveled from Mauritius to Amsterdam via Nairobi and was impressed with Kenya Airways. After reaching the airport, I found that there are some free seats available on the flight. So, I went to the helpdesk and asked for a seat change and the lady airline representative helped me without asking any further questions.

by Tailormark on 247Customerservicenumber

I went to Lusaka from London via Kenya Airways flight and had a nice experience with the airline, as I never experience any kind of hassle right from the start. From flight booking to reaching the destination, everything was great. The efficient customer service of the airline is a highlight of their services.

by Grace on 247Customerservicenumber

Great Onboard Services: I traveled from Johannesburg to Kigali via Nairobi and the onboard services made my journey cherishing. I reach the destination quite comfortably while enjoying the complimentary snacks and drinks and inflight entertainment options. The airline staff on the flight was also helpful and generous.

by vikson on 247Customerservicenumber

I traveled from New York to Dar es Salaam via Nairobi and enjoyed my journey on Kenya Airways flight. The food on the flight was delicious and mouth-watering, it was the highlight of my travel. Apart from that flight crew to comfortable seats, everything was nice.