Are you having trouble with your QuickBooks Online or QuickBooks Desktop? Is QuickBooks Online down or not working properly? If so, you needn’t worry as there are solutions to resolve your issues and help you get back to business.
QuickBooks is an accounting software that is used by businesses of all sizes-small to large. The software package is both developed and marketed by Intuit and their products are designed for the use of small and medium- sized businesses .The software is used in both accounting applications as well as cloud-based versions that manage and pay bills , accept business payments and used in payroll functions.
There are basically two reasons behind QuickBooks being down or not working. One is the disapproval of the server and the other is the maintenance of the site by Intuit. In the first case, there is no such solution to it. The only way to address this issue is to wait for the server to come back. If you want to be notified about the same, you need to sign up for it via mail once the service is back. On the other hand, when the server goes down for maintenance purpose, the users are alerted beforehand by Intuit through a notification on the dashboard with complete details of the time and date of maintenance. However, there are other solutions that you must know while addressing this issue.
Here are the steps that you should follow when your QuickBooks is down or not working –
Check the QuickBooks status page
You will get to know about any server issues or outrages by visiting the QuickBooks status page. You can also get updates by subscribing to updates on the status page. In this way, you will be pre-informed if there is any fault or scheduled maintenance going on that might affect how you use QuickBooks.
Search help or Google
You can also reach the help icon in QuickBooks Online and click F2 in QuickBooks Desktop. It will direct you to the help viewer page, where you can get any help if you require. If you have something specific to do, you will get the steps there, especially if there is any specific error message or code. You can also take help from Google if you are unable to get into QuickBooks.
Ask the community
Another solution is to take help from the community. You can check if anyone else is facing the same trouble that you are facing your community site.You can even post a question there to see what other users of QuickBooks have to say.
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