Do you use an HP laptop? If yes, have you ever encountered a HP laptop black screen issue? You do not have to worry if you ever face this error in your laptop as there are certain methods to fix this issue.
HP is a renowned company and manufactures some of the finest laptops that are available in various versions of the Windows operating system. The products are widely used by people across the globe. However, you can occasionally notice that your HP laptop has faced a black screen error. In such a situation, your laptop remains turned on but all it displays is a black screen and nothing else. If you have ever faced this error, you will definitely look for solutions to fix this error so that your work doesn’t get hampered.
There are seven different methods that you can implement to fix the HP Pavilion black screen issue on your laptop.
When your HP laptop starts but the screen remains Black
In this situation, your HP laptop will remain switched on but the screen will turn black. The laptop remains in that condition remains for about half an hour and doesn’t let you move past that. When you face this error, you need to solve this error through various methods There are about two possible techniques that you can apply and check whether it can resolve all the issues on your laptop.
Disable App Readiness
Disabling app readiness can help users to fix the issue of black screen error and one must try it. The procedure is mentioned below for you.
Step 1. When your laptop boots up after waiting for half an hour, you need to locate Services from the search function and open the services manager.
Step 2. You have to right-click and select the service named App Readiness and select Properties.
Step 3. From the properties screen, select Manual from the Startup type drop-down menu. Then, choose the Apply button followed by OK.
After you have completed the above steps, you need to install the HP Image Enhancement for System Logon software on your computer. After you have installed the software, restart your computer and the issue that you were facing with your HP laptop will be resolved.
Use HP Emergency BIOS Recovery Feature
If you update your HP laptop with a newer version of BIOS, it might be the reason that the laptop’s screen has gone black. However, your HP laptop has a copy of the working BIOS for you and you can get back to the working BIOS quite easily. After it has been done, your laptop will turn on without any issues.
Switch off the power of your laptop and connect it to a power adapter. Keep the Windows + B keys pressed on your keyboard and then select the Power key for a second. Then release all the keys that you have kept pressed. Your screen will turn black for about forty seconds and then you’ll hear a beep sound. You will then be on the BIOS screen from where you can revert to the working BIOS version
If you are unable to fix the issue after implementing steps, you can contact hp laptop customer service +1-855-789-0253 and take their assistance to solve the issue.