Avaya Customer Service

Avaya Customer Service Number +1-855-936-1317

Avaya is regarded as one of the leading providers in terms of communication solutions and hold the credits as the supplier of Official Telecommunication types of equipment in 2014 Olympics held in Sochi. In their two decades of operation they has been acknowledged with a lot of awards which justifies the fact that how renowned organisation they are.

The company received the Customer Product of the Year award by Customer Magazine 2015 for their Experience Portal and being the leading firm in Corporate Telephony. They also hold the North Face Scoreboard award due to their top-notch customer service and are also acknowledged as the top provider for enterprise video conferencing.

Avaya Customer Service Phone Number+1-855-936-1317
Avaya Billing Support Number
1 (800) 852-2436
HeadquartersSanta Clara, California, United States


About the Company – Avaya

Started in 2000, Avaya is a multinational technology company which has its headquarters located in Santa Clara, California. It specializes in offering services in business communications, especially Unified Communications, Contact Centre and Services. It serves more than 2, 20,000 customer locations spread all over the world.


It is one of the top-ranked companies in providing Unified Communications and Contact Centre services. Every year a huge portion of its revenue is dedicated to software and services. Avaya offers the most open, converged and innovative solutions. It has taken intelligent experiences to a new level for the customers both in the cloud and on premise.


Advanced Features of Avaya:-

Partners with some global brands- Besides delivering quality products they also provide relentless customer service and this is the reason why they have witnessed rapid growth with their products and services in the communication industries. Their reputation has also helped them to partner with the world’s top brands and provide a customised solution where they consider education system as one of the top priorities. The company ensures to take a step forward to work closely with their partners and educate and support with all technological solutions so that the works get much more convenient and collaborative.

Unified communication of this company- Unified communication is one of the mainstream services provided by this company for which they have been widely appreciated from all over the world. The purpose of the service is to provide solutions to the employees to communicate in an efficient and easier way.

Unified Communication Solutions have helped other companies a lot who has witnessed massive productivity and proactive customer service at a minimal cost. Their experts constantly research so that they can come up upon integrating various forms of communication like email, instant messaging, video, telephonic service etc so that communication gets much more effective on any device.

Avaya Aura Architecture is the newest Unified Communication solution that provides other companies in the form of voice messaging with other applications etc, so that the business experience better communication and communicate effectively despite the device they are using.

Cloud- There is no doubt in the fact that cloud technology has a major role to play in business these days and the company makes no compromise on this aspect to providing a robust solution on this nature. Whether it is public, private or hybrid this form of technology definitely brings flexibility that was merely possible with traditional infrastructure. However, a customized solution of this company with a strategic framework has made communication services and applications much more convenient for the user.

The solutions offered by Avaya make employee collaboration easy and effective. Customer satisfaction remains higher. Most of the top rated companies of US are Avaya customers. The major banks of the world also avail the services of Avaya. The solutions for Avaya make Customer Relationship Management easy for business companies. However, there are instances when the customers of Avaya have to face outages in the system. You can always contact Avaya Customer Service for their technical support and advice.


Frequently Encountered Problems with Avaya

The customer service team of Avaya consists of expert professionals who are always keen to solve your problems immediately without any delay. Some of the problems frequently encountered by customers of Avaya are-

  1. System outages
  2. Malfunctioning of software
  3. The poor sound quality in Avaya phone services

Avaya makes day to day operations easy for the most renowned companies in the world through its solutions. If customers are facing any problem while using their services and products then they should directly give a call to the Avaya customer service number +1-855-936-1317 available on this website. They can also use the option of web chatting by initiating a chat with the customer service representative. The Avaya Customer Service team works 24×7 to ensure that the clients get the kind of experience which they won’t get in any other company.

For Avaya, customers are their first priority and this is what makes them miles ahead of other companies that offer software solutions. Customer service is one crucial aspect that helps them to stand out in the market. For troubleshooting minor problems you can also visit the Frequently Asked Questions (FAQs) section on their website.

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