|Headquarters:||San Francisco, CA|
|Products:||Student loan refinancing, Mortgages, Personal loans,Parent loans, Wealth management|
|SoFi Loans Phone Number:||+1-855-936-0311|
|SoFi Loans Customer Service Number :||+1-855-936-0311|
|SoFi Loans Customer Service Phone Number :||+1-855-936-0311|
|SoFi Loans Customer Service :||(855) 456-7634|
|SoFi Loans Contact Number:||(855) 456-7634|
Social Finance, Inc. (commonly known as SoFi) is an online personal finance company that provides student loan refinancing, mortgages and personal loans. The company was founded in 2011. In 2012, it became the first company to refinance federal and private student loans together.
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This is not a company to do business with
1- When I called at 855-456-7634 to activate my new card, I was greeted by their automated services that prompted me to several menus before you could speak to a rep that asked me about my name, DOB, last 4 # of my Soc Sec etc..before asked me why I call. When I told her that I want to activate my new card, she asked me more questions than the previous rep was asking me. It reach a point that I grew impatient with their nonsense and I made a request to cancel my account with SoFi. She refused, then I hangup.
2- This services is relatively slow. If I made a transfer from my checking account to SoFi card, It takes them several days over one week before the transfer come thru which remind me of the old banking system 40 years ago or more; the horse and buggy days era.
3- The staff is not arrogant but intransigent in its approach and not well trained which put it to the borderline of mediocrity.
4- Don't waste your time a service that use more automated services than human, mediocre staff, and slow service
5- One star is the minimum I can check as rating but I feel I should be able to rate them as minus three If I could