QuickBooks Errors and How to Resolve Them

QuickBooks software offers one of the easiest solutions to your accounting problems. Everyone can learn easily how to use QuickBooks even with little accounting know-how. You can contact the developers behind this accounting software anytime in order to learn how to operate it. Every time an unacquainted or new user begins using the QuickBooks, it’s likely that he or she will come across one or more QuickBooks errors.

These errors are usually displayed with a particular error code, commonly referred to as QuickBooks error code. Error codes display the text that provides an ideal to the user about what it is about. Below, we look at some of these errors:

There are a number of QuickBooks errors you’re likely to encounter during your accounting and bookkeeping tasks.

1. QuickBooks error 6177

One of such errors includes the QuickBooks error code 6177. This error code tells the QuickBooks user that the company file won’t be accessed anywhere except where it’s located because the computer doesn’t recognize its path. This error normally happens when the file is set to multi-user mode.

Solving this error can a daunting task especially if, as a QuickBooks user, you have not experienced it before. Fortunately, over the years, the developers of QuickBooks have studied the error and have identified the common cause of the same.

Updated Edition of QuickBooks

As a QuickBooks user or business owner, you’re supposed to ensure that your company is running the files on an updated edition of QuickBooks. Every Intuit’s product comes with its updated version, which can be accessed easily on their website. Thus, it’s recommended to carry out the necessary updates of the QuickBooks from the official website so that you can resolve the QuickBooks error.

Unknown Path

Anytime a member of a company’s team accesses a file of the company, the action makes a connection between the path of the file with the source or from where it’s originated. On failing to recognize the company file’s path, sometimes, QuickBooks encounters an error with the code 6177, as mentioned above. So, the solution to this QuickBooks error is explained as follows:

Change the Location of the File on Hard Drive

The QuickBooks error code 6177 can be resolved instantly by changing the location of the file then save it on the hard drive. To do that, you’ll need to follow carefully the following steps:

Step 1: Move the file from the server to Drive C on the system

Step 2: Find the file of the company in QuickBooks from Drive C

Step 3: Save the File in a portable folder in the Drive C

Step 4: Select the file of the company and access it from the server

Manual Fix

You can also sort out QuickBooks error manually without having to install QuickBooks File Doctor. The solution happens to be an alternative when the user isn’t able to have the QuickBooks Doctor File on the system. To start with, you’ll need to first close the active QuickBooks apps and follow the below steps:

Step 1: Delete files with the .dn extension (Network Description)

Step 2: Open the folder with all the files and search for the file of the company

Step 3: Right-click on the files selected files and delete them permanently

Step 4: Organize the QuickBooks with the database of the server manager. You can simply do that by clicking the “Start” menu then selecting “Programs” – “QuickBooks” – “QuickBooks Database Server Manager”

Step 5: Within the “QuickBooks Database Server Manager” interface, select the “Add Folder” button

Step 6: You can perform a quick scan of the files by selecting the “Scan” button

Automatic Solution

The QuickBooks error can also be solved instantly by running a file check with the QuickBooks File Doctor software. To have that done, you should open the software or install it. The software is primarily utilized to rectify the errors identified in the software.

The file of Company Opened through a Local Path

Though it’s rare, files opened on a hosting computer on a mapped drive leads to displaying the QuickBooks error code 6177. So, as a QuickBooks user, you ought to make sure that the file is located on a local path. To ensure that this is in order, following the following simple steps:

Step 1: Press and hold the Windows together with letter E on your keyboard. By so doing, the system will display the computer window.

Step 2: Right-click on the file folder of the company. That will display a flyout. Choose the Properties option.

Step 3: Within the Properties window, search for the drive type. The Network Drive type makes sure that the file is located on a mapped drive.

Step 4: Make sure that you have launched the file on a local path

Manipulate the QuickBooks file’s Hosting

Another way you can solve the solution to the error is by manipulating or adjusting the hosting of the company. You can do that by easily opening QuickBooks. So, select “Choose File” – “Utilities” – “Stop Hosting Multi-User Access” for the “File” menu then select the “Yes” button. After that, re-launch the QuickBooks software and repeat the step then deactivate the hosting. Next, open the file of the company by selecting “File” – “Open” or “Restore Company”.

2. QuickBooks Error 15215

As you know it, using an outdated version of QuickBooks can lead to some issues to like a conflict when you’re transferring files from a desktop to another. So, updating and upgrading the version you’re currently using is critical. However, sometimes when you’re doing the updates, you might encounter a QuickBooks Maintenance release error 15215.

Why Does QB Error 15215 Occur?

QB maintenance error 15215 can be cause by a number of reasons. One of the most common reasons could be due to an error in your OS because of an issue in the Microsoft Internet Explorer configuration or the Window’s default web browser.

How Does This Error Happen?

QuickBooks has a verification process that checks the signature on files and folders to ensure that the downloading process is proper and that there’s no issue. Installation varies from device to device. So, if your web browser configuration isn’t correct and QuickBooks isn’t able to verify the file, then you’ll probably see the QB maintenance error 15215 displayed on the monitor.

Additionally, if the QB file you might be trying to download is corrupted, you OS might get a virus though this rarely happens. Mostly, the error occurs as a result of issues in the web browser configuration.

How to Solve the QuickBooks Error 15215

Solving the QuickBooks maintenance error 15215 is very easy. If you come encounter this error, use the following simple steps to solve it.

Step One: Close QuickBooks on your computer and right-click on your desktop icon to run as administrator

Step Two: Click yes to allow the program to make changes to your computer

Step Three: Open Internet Explorer and click on “Tools”

Step Four: Choose Internet Options and go to the Advanced Tab

Step Five: Select the Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2

Step Six: Click OK and close Internet Explorer

Step Seven: Check for QuickBooks updates and start downloading.

3. QuickBooks Error 17337

Sometimes while utilizing the QuickBooks payroll services, you may get the QuickBooks error code 17337 displayed on your screen. The problem is mostly as a result of your internet connection’s security settings. When it does occur, it hampers your productivity a big deal. Additionally, with this error, users can’t download and install any new updates. So, to ensure efficiency on the Intuit desktop, you’ll need to solve this error immediately.

Causes of QuickBooks Error 17337

One of the causes of the QuickBooks error 17337 is the incorrect SSL settings of your internet browser. That means that your internet browser have to have settings for the secured sites else the updates won’t be successful. Moreover, if the security settings aren’t available, you’ll not be able to make the required changes and still can’t download the upgrades.  You can either change the SSL settings directly or you can utilize QuickBooks and update the settings.

How to Fix QuickBooks Error 17337

Solving this error isn’t hard as well. All you need to do is to use one of the following two solutions and surely, the problem will be over.

Solution One: Change SSL Settings for the Internet Explorer in QuickBooks

Step 1: Go to the QuickBooks and click on the Help button, where you’ll find the Internet Connection Setup tab. Tab on the tab.

Step 2: Choose “My Computer Internet Settings to Initiate the Connection”. Click the next button

Step 3: Hit on the “Advanced Connection Settings” on your screen and the next thing you see is the “Internet Properties Window with the advanced tab

Step 4: Tick the boxes with Use SSL 2.0 and SSL 3.0. Click “Apply”

Step 5: Close the “Internet Settings” Window

Step 6: Click “Done” and exit the “QuickBooks Internet Connection Setup” Window

Step 7: Exit QuickBooks. Open it again and easily start downloading the updates

Solution 2: Configure the SSL Settings from the Internet Explorer

Step 1: Open the Internet Explorer

Step 2: Go to the “Tools” and choose the “Internet Options”. Once you do that, a window open to let you make changes to the internet settings

Step 3: Click on the advanced button. Here, you’ll see two checkboxes; Use SSL 2.0 and Use SSL 3.0.

Step 4: Check the boxes and hit on Apply tub to save changes

Step 5: Hit on the OK button and close the window

Step 6: Open the QB and once again, run the updates.

Final Thought

The above the various error you might encounter while working on the QuickBooks. As the you can see, it’s easy to resolve these issues. However, if you’re not able to resolve the issues yourself and you wish to contact the support, you’re always welcome to do so. With easy connectivity to the internet and mobile devices, Intuit has ensured that the users are able to reach out to its technical support through any medium they find convenient. The following support services can help you get the help you need.

On-Call Support

To provide you with a quick help via the remotely accessed diagnosis, Intuit has offered professional support members for Payroll, Quicken, and QuickBooks. The phone support is available during the weekdays, and you can call to get QuickBooks error solutions.

Texting Your Problem

Intuit offers “Ask Your Query” or “Submit Your Question” platform on each of its online communities its user are connected with. You can subscribe for free to the Intuit QuickBooks community. Here, you will get help by just submitting your query and waiting for the repossess from other users to get posted.

Independent Support

Besides the Intuit Support, you have numerous options in the form of third party intuit customer support companies. You can also enjoy discount schemes around the year on top of premium plans. They claim to offer instant, 24/7, and on-demand remotely accessed diagnosis to their subscribers.

Check Out Common QuickBooks Error Codes List: 

quickbooks error 6189
quickbooks error 6000-82
Quickbooks error h505
Quickbooks error 80070057
Quickbooks error h202

Quickbooks web connector error qbwc 1085
Quickbooks web connector error
Quickbooks error 3371 status code 11118
 Quickbooks error 6000-83
Quickbooks Error 6123-0
Quickboos error 6000-77
Quickbooks error 404
Quickbooks payroll update error 15270
Quickbooks payroll update error 15241

Quickbooks installation error-1334
Quickbooks error 6000-832

Quickbooks has stopped working error
Quickbooks error code 12029
Quickbooks runtime error r6025
Quickbooks maintenance release error 15215
Quickbooks error 100
Quickbooks update error 1625
Qucikbooks unexpected error 5
Quickbooks error code 12 0
Quickbooks script error
Quickbooks error 1328
Quickbooks error 61
Quickbooks error 15271
Quickbooks runtime error-r6016

Quickbooks error code 6000-301
Quickbooks error code 6190-816
Quickbooks error code 6073
Quickbooks error 6129
Quickbooks error 6098-5
Quickbooks error 6000-304
Quickbooks error 15243
Quickbooks error 2107
Quickbooks error 6177


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