NETGEAR is a multinational computer networking company. It is based in St Jude’s, USA and has offices in 25 different countries. NETGEAR specializes in providing networking hardware to consumers, businesses, and service providers. They have a wide range of products that they sell, from wireless routers to wired routers, and other networking hardware products such as Ethernet and powerline. It has offices in about 25 different countries which means that their customer care services are there across the borders. The company operates in three business segments; retail, commercial and as a service provider. They are bought by small scale businesses, bigger businesses and even by home users. Many broadband use Netgear routers to provide their internet services.
|Headquarters:||San Jose, California, U.S.|
|Key people:||Patrick Lo (Chairman & CEO)|
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Netgear provides a wide range of routers. These routers are both wired and wireless. The products are equipped with modern technology that caters according to the customer’s needs. The type of router you choose depends on your use as well. Normally customers who are home users have a wired router as it helps them connect many devices into one network. At home, the devices used are not as much as they are in an office or a school. Hence, wired routers can be used for personal use only. A wired router is also available in the form of a USB which can be plugged in anywhere at any time. This means that you can carry the router with you wherever you go.
Wireless routers are mostly common in offices and large firms. They connect a series of computers in one network, and this helps in keeping the work at sync. Through this work can easily be transmitted across from one computer than the next. For wireless routers all you need is a card, and that card can be used as a code for the router.
Netgear routers have their own set of designs and styles. The routers come in many shapes, sizes, and colors too. You can choose from those styles depending on which ones you do prefer. Netgear routers even differ in speed. Some routers are very fast, and others are quite slower than the usual.
Netgear routers are both wireless and wired. This means that you can choose any based upon your preference and usage.
– The routers vary in speed. They are normally very fast. They range from 3200MPS to 5900MPS and even above that. The routers deliver impressive speed.
-Some of the routers are portable like a USB. This means that they can be carried around.
-The routers have very impressive coverage. They cover wide land and area. They can be bought according to space. They even cater to big firms and companies that require very fast internet speeds. You don’t have to have two devices under one roof as Netgear routers make sure that it maximizes on space coverage.
The Netgear router customer support is available 24/7. They can be accessed by going to their website and lodging a complaint regarding the problem. You can even email them the problem and the Netgear customer support ………. makes sure that it gets back to you as soon as possible. There is a helpline that is available as well. The helpline is standardized which means that you can call in from any corner of the world. Since Netgear has offices in twenty-five countries, it means that each of these countries has customer care offices which are available every now and then.
You can always visit their office with the problem and the query, and the customer care service will make sure that your problem is immediately sorted out. You can even make a Netgear account on their website. This keeps track of the new products that are there and also helps you stay updated with the devices that you own. Any update on the router can be made by logging on to the account. Apart from this, through your Netgear account you can even get in touch with the customer care office and talk to them about your queries and problems.
The Netgear, customer care helpline, is made available 24/7. During the day and in the middle the customer care line may be busy. However, they often do as you to leave a message and make sure that they get back to you. Other times the customer care number informs you about the busy hours of the day. They inform you when the helpline is made unavailable so that you can always turn to other forums for help. Netgear has alive chat room as well. This chat room is operated by many Netgear router support ………. staff members. You can have a chat with them or simply write them your query and the operator can assist you accordingly.
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I have installed Netgear router on my PC few days before. I would recommend this device to everyone as it gives high quality performance customer service is worth mentioning. All the representatives are very helpful and patiently listens to all your queries. Keep up the god work.