About Travelgenio and Customer Service Number: +1-855-713-0818

Travelgenio.com is one of the renowned European based online travel agency, which is widely known for offering flights, hotels, and packages at most competitive fares. It was founded in the year 2010 by Mariano Pelizzari in Spain and has now become one of the best recognized as well as reliable Online Travel agencies in Europe and Latin America. The headquarters of Travelgenio is based out in Madrid, Spain.

One can make use of the comprehensive search engine to find the best deals possible, as it associated with several travel suppliers, including eminent airlines, hotels, car rentals, and spots. Moreover, the company is also involved in publishing a survey of travel trends and customer satisfaction stories.

Along with enticing travel deals and offers, one can also expect prompt customer service, which is available round the clock. There are multiple ways to contact the customer service helpdesk, which include chat, email, or by calling on the Travelgenio customer service number.

Travelgenio Customer Service

Travelgenio Phone Number Details

Travelgenio customer support number+1-855-948-3805
Travelgenio customer support number+34) 91 116 0765 (international calls)
Travelgenio customer service emailcustomer.service@travelgenio.com
HeadquartersMadrid, Spain


How to Book Ticket through Travelgenio

Are you searching for a travel agency that sells affordable reservations? Then Travelgenio agency suits you best. Thanks to the numerous partnerships with reputable airlines, you can get irresistible travel deals.

Apart from that, the ease of booking a Travelgenio flight will impress you. Technically the agency offers multiple ways of booking a reservation. For instance, a customer is at liberty to either book a flight online or offline at their convenience.

Travelgenio Flight Reservation Process Online

A customer is free to book an air ticket online. However, you need to follow all the flight booking steps to complete the Travelgenio booking successfully. The following are the online air ticket booking options available for you:

a) Book a flight on Travelgenio’s Official Website

A traveler can visit www.us.travelgenio.com to book a Travelgenio reservation. Upon visiting the website, you’ll need to start by selecting your preferred flight first. Nowadays, you can book either a One-way or a Round trip reservation.

The second step is to enter a few flight details before you search for the flight. Some of these include:

  1. Destination
  2. Preferred airline
  3. Point of departure
  4. Flight time
  5. Return date
  6. Total number of passengers
  7. Total number of infants

Once you fill in all the necessary flight details you ought to click on the ‘Search’ button. You’ll get a list of all the scheduled flights.

Kindly select your preferred flight to continue with the booking process. If you complete the booking successfully, you should receive a flight confirmation message email from Travelgenio customer service.

Flight Reservations Process Offline

Travelgenio travel agency allows customers to book a reservation offline. Below are some of the few offline ticket booking modes:

a) Live Chat customer support

Travelgenio agency has pages on social media platforms such as Facebook and Twitter. The good news is that customer care agents are reachable during working hours.

b) Phone customer care

One can ring the Travelgenio phone number to request a live agent to book a reservation for them. The agent’s phone number is +1-855-713-0818 and is always open for the customers. The representative will book the reservation for you and send you feedback.

c) Email customer service

The third option is to send customer service an email to request a flight booking service. The agency’s customer support’s email address customer.service@travekgenio.com. Ordinarily the representatives, reply to emails within 36 hours.

d) Visit Travelgenio’s offices

The final offline option is to visit the Travelgenio travel agency’s office. The headquarters of Travelgenio agency is in London in the UK. Feel free to visit their offices to request flight booking assistance.

How to Use Travelgenio to Find Cheap Flights

Customers can get cheap flights with Travelgenio travel agency. The first option is to compare the flights during online booking. Feel free to select the most suitable reservation for you.

Finally, you can subscribe to Travelgenio travel agency’s email alerts. Please visit www.us.travelgenio.com, and scroll downwards, to the ‘Subscribe to Our Special Offers’ subheading. You’ll need to submit your email address to subscribe successfully.

The travel agency will be sending you special offers via email. All you need to do is to click your preferred one, such as a cheap flight.

Understanding Travelgenio’s Flight Search Results

During online booking, one must first fill in the relevant flight details. Once you do so, you’ll need to search for all the related flights. It’s your responsibility to go through them all of them to determine the most suitable one for you.

Tips for Setting Flexible Dates

Travelgenio travel agency offers flexible date flights to customers. Therefore you can change the flight date or time if need be. However, the alternative flight must require the same flight fee.

Another option is to contact customer service to request them to book a flexible flight for you. The good news is that the representatives won’t charge you a service charge.

Travelgenio Phone Number – Call Directly for Prompt Assistance
Hours – 24/7 (Round the Clock)

Whether you have booked online from Travelgenio and need some help on your existing travel booking, or you need to know more about travel trends or you require immediate assistance in booking your travel; the designated travel advisers are available at the drop of a hat to guide you with required information and provide you with prompt assistance to resolve any travel-related queries.

Owing to its popularity and earned trust as one of the reliable online travel agency, Travelgenio always strives to meet the expectations of the customers by facilitating them with dedicated Travelgenio customer service.

Despite chat and email options are available to avail customer service assistance, but we suggest you establishing a direct contact through Travelgenio customer service number, as it’s the quick and easiest way to contact the dedicated travel advisors and get your problem or concern addressed in less than no time. If you choose to contact via email or chat, it may be possible that you would be required to wait for the agent to revert on your concern.

Please note that the customer service number of Travelgenio is dedicated helpline number exclusively made available to assist customers anytime around the clock.

How to Contact Travelgenio Customer Service?

Contacting the Customer Service Helpdesk is quite easy, as there are four ways to get in touch with an expert. Either the customer can communicate through direct Travelgenio customer service number +1-855-713-0818, or they chat with one of the agents through the designated chat window. The customers can also post their query on the community page or send the concern via email.

If you have visited Travelgenio in search of cheap flight tickets; then you need to enter the travel details in the search engine and browse for relevant results. However, if you are not satisfied with the flight deals shown to you; then they can contact Travelgenio booking reservations desk for cheap unpublished flight and hotel deals.

Travelgenio International Customer Service Contact

Travelgenio Contact Number USA+1-855-713-0818
Travelgenio Customer Service USA+1-855-713-0818
Travelgenio Phone Number UK0034 902-909-981
Travelgenio Phone Number Ireland902-909-981
Travelgenio Phone Number Canada+1-855-713-0818
France Contact902-909-981
Japan Contact902-909-981

Frequently Asked Questions

1. How can I book a hotel with Travelgenio travel agency?

Feel free to visit www.us.travelgenio.com to book a hotel. Upon visiting the website, click on the ‘Hotels’ option to provide some information. You’ll need to specify:

  1. Check-in date
  2. Hotel check-out date
  3. Total rooms
  4. Total number of adults
  5. Total number of kids

After that, you should click the ‘Search’ button to see a full list of all available hotels. You’re allowed to choose whichever hotel that suits you best.

2. I misspelled my name during online booking. What should I do?

In such a case, the only option is to ring Travelgenio customer service. Remember that the air ticketing process is automatic. Therefore you cannot modify the flight reservation once your reservation gets confirmed.

However, the good news is that customer care agents can alter it. Don’t hesitate to inform customer care right away for immediate modification.

3. Must I re-confirm my flight?

No! However, it’s important to confirm as flight changes regularly. In some cases, the agency may re-schedule a flight and delay to notify you. If you re-confirm, the agent will alert you if they change the flight in time. Nowadays, it’s advisable that you re-confirm at least 72 hours in advance.

4. Can I book a non-stop flight with Travelgenio travel agency?

Yes, you can! Travelgenio travel agency sells both direct and non-stop flights. Therefore you need to specify your preferred flight during online booking. If you’d like to book a last-minute flight, remember to ask whether it’s direct or otherwise.

Lucky for customers, we have non-stop flights for last-minute customers.

5. How much is the agency’s baggage fee?

Technically, the baggage fee depends on the airline you select. Different airlines will charge varying checked baggage fees. For instance, Alaska Airlines will charge you $30 for the first luggage bag. On the contrary, Allegiant Air will charge you a minimum of $10 for your first travel bag.

6. What’s the AirFare for infants?

Infant fares vary depending on the age of the kid. For instance, kids under two years pay 10% of the adult fare. Usually, such infants under two years do not have their seats. Therefore an adult must accompany such a traveler. On the other hand, kids over two years but under 12 years pay a minimum of 65% of the total airfare.

Ordinarily, the airfare varies depending on whether the kids will occupy a seat or otherwise. If the kid is to occupy a seat, they’ll pay a higher booking fee.

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Average rating:  
 10 reviews
by Martin Phillips on 247Customerservicenumber

I booked my flight 3 weeks in advance as I had a business meeting to attend to. Unfortunately, when the time came, my son got sick and I couldn’t travel, so I decided to cancel my flight. I called Travelgenio and told them of my plan to cancel the ticket. Since I had opted for cancelation protection, they told me all was well. I waited for 15 days after I canceled my travel and I received an 85% refund. I am very happy that Travelgenio was able to liaise with the airline to see to it that my money wasn’t lost. I love this travel agency.

by Joseph sitoe on 247Customerservicenumber

I am a human

by Arthur McDonald on 247Customerservicenumber

They wont answer the phone and now it turns out to be another travel company. They have stolen money from me due to a cancellation with Virgin Atlantic I was supposed tis have a credit but it seems as if they have ran off with my money.

by Alena on 247Customerservicenumber


by JAYBIT on 247Customerservicenumber

Worst of the worst...
Never use it
This is a scammer.
Never waste money and time.
The refund is not properly received, and the employees are angry
Refuse to receive.

It's the worst company. Seriously, strongly close this place.

by Michelle on 247Customerservicenumber

Interminable wait times to speak to anyone. I managed to get through once but the person spoke only Spanish or Portuguese. Email response does not answer query. Left trying to get someone back on the phone.

by URI on 247Customerservicenumber

I try to reach them almost 4 month phone email for resevation i made for flight at june now cancel at the airline..no answer

by AVRAHAM GOTTLIEV on 247Customerservicenumber

travelgenio Hello
I booked a TLV TO SEA flight I contacted you on 20.04.2020 through my son there was no answer. There was no flight on 22.04.2020
Via the Lufthansa Company from Tel Aviv to Seattle.
Order number 17541267.I want to know what is going on and get my money back.
Abraham Gottlieb

by Catalina on 247Customerservicenumber

1 star is too much!

I bought 2 tickets from Bucharest to Prague in december, for the 17th of March. Last week, I contacted the because I didn’t want to travel anymore (the cause was the covid 19). I wanted to cancel the tickets, but nobody answered. The flight is on Tuesday, but I’m afraid I won’t get my money back, because they don’t seem to be cooperative.

by Gregory sroka on 247Customerservicenumber

I keep trying contact u on my refund I might need do chargeback and call U.S. Embassy for legal action I called airlines and say ticket still open not prossesing on refund my reference number is 17702154